ALKALIVE LUSAILWATER
1. Executive Summary
Lusail Water Factory is currently dealing in the water industry
located in Doha Qatar with the slogan “change your water, change your life”. It
is currently offering one brand Alkalive with one product Alkaline to the
local, regional and international market. We have chosen this company for the
reasons of being small-medium enterprises that are facing weak competitive and
market position due to weak brand positioning and low integrated marketing
communication. The company is in the local market of Qatar since 2010 having 11
years of business experience in the local market of Doha.
In our project report, we will first provide the background information
of the company, its vision, objectives, and current IMC and brand positioning
strategy for its current brand Alkaline. Then we will highlight the main
problems that they are facing in the local and international market that become
the cause of its weak market position.
We will also discuss the research methodology based on the
secondary data through mix method approach (quantitative and qualitative
research methods) where we will be investigating the main reasoning and
problems with the proposed solution. We will also conduct the SWOT analysis and
the analysis of its main competitors in the water sector based in Qatar.
There will also be a summary of our research findings demonstrated
through a SWOT analysis conceptual map. Out project report will also include
the complete STP process where we will suggest the company about the new
segmentation, targeting, and repositioning strategies for its existing brand.
We will further layout the new marketing objectives for the company that has to
be implemented in the coming year.
In phase four of our project, we will be providing a creative brief
followed by the new integrated marketing communication strategy and provide
solutions about its execution to the company. In this phase, we will provide an
insight that how the company should utilize various platforms for effective
communication with its target market.
That will certainly help the company to reposition its brand
through IMC campaigns to grab and attract the attention of its target audience
that will ultimately result in improving the market position of Alkaline water.
For this, we will choose any of these mediums such as Television, radio,
Magazine, Newspaper, Out-of-Home, Sales Promotion, Direct Marketing, Social
Media, Corporate Advertising, Event Sponsorship, Cause-related Marketing, Press
release, Internet and Public Relations, etc.
2. Background
Introduction of the Company
Alkaline water is one of the only main brands of Lusail water
factory located in Doha Qatar. It is a small-sized company with just 69
professional staff working in this company for 11 years of its operation in the
water industry of Qatar. It is further found that the company is currently
contained with 3900 happy clients and also won just 13 local and national awards
yet.
Lusail water factory aims to produce pure Alkaline water bottled that could not only beneficial to the human body but also nutrient-rich. The management of the company is continuously struggling to increase the popularity of its brand at the local and international level through the deployment of high-quality standards. Hence, their major focus is on maintenance, development, and up-gradation of this particular product Alkaline.
The higher management certainly believes in deploying a highly qualified and skillful workforce in various sections of the production process of water. They are highly dependent on the promotion of their brand through integrated marketing communication so that it will be a very useful and healthy product that can balance the life of their target customers across the country. They don’t want their product to be known as an average product in comparison to their competitors. The main positioning strategy of the company is to build a positive image of its product both short-term and long-term.
The main vision of the company is to be a leader in producing
nutritional Alkaline water at local, regional, and international levels.
2.1.1 Organizational Structure
and Contact Details
2.1.2 Objectives of the Company
The main objectives of the Lusail Water Factory include the followings:
·
To
produce Alkaline pure drinking water that can create a healthy balance in the
human body.
·
To
spread brand awareness about its main benefits and values.
·
Meeting
the highest quality standards in producing sweetened Alkaline water empowered
with the ideal process, efficiency, and knowledge that enables the company to
achieve sustainable excellence and growth.
·
Provide
drinking water with a low value of sodium.
·
To be
best known amongst the competition that can deliver and add high quality and
positive value respectively to the life of their target customers and society.
·
To
build a strong brand image in all of the target segments.
·
Making
their customers as a workforce in spreading positive word of mouth in the
society.
·
To be
known as the best water company at the local, regional and international level
through offering rich nutritional value.
·
Creating
awareness about the importance of Alkaline water with active participation and
contribution in forming a conscious society.
Alkaline is known as pure drinking water that is currently produced
by Lusail Water at Doha Factory, Qatar with Italian Technology. It aims to
provide five health benefits of drinking Alkalive water that includes Detoxify,
Hydration, Oxygenate / Antioxidants,
Alkalize your body’s PH, and enhances your immune system.
Other medical benefits for drinking
water include Silica, Blood Pressure, Sulfate, Brain Functions, Hydrogen
carbonate ions, the Health benefit of potassium, water Balance, and low blood
sugar. Further, the water is currently available in three different sizes of
bottles that are 1.5 liter, 500 ML, and 300 ML bottles. They are currently
integrated with only three social media platforms that are Facebook, Twitter,
and Instagram.
The company is currently positioning
its brand image in the minds of its target customers in the following ways:
·
Alkaline water is rich in alkalizing compounds
that include bicarbonate, magnesium, potassium, silica, and calcium.
·
It is one of the best quality bottled water at the
local, regional and international levels.
·
It is providing other most beneficial minerals
through the inclusion of a balanced percentage of potassium, magnesium,
calcium, sodium, and hydrogen carbonate silica, sulfate, and ions with a value
of PH = 8.
·
It also contains ORP = - 400 that ensures its
excellent smoothness and taste.
· The addition of BrO3 bromate further prevents the human body from any harmful substances.
2.1.4 Problems of Weak Market
Position
Alkaline Lusail Water Company is extensively facing a weak market
position due to weak marketing communication and positioning strategy in
comparison with its competitors. This the reason that they are not very
successful in targeting their right market segments hence facing difficult
situations in enhancing their brand image and sales volume. The main problems
that the company is facing are here as under:
·
Alkalive
is the only main brand of the company that is having a low brand image in the
existing Qatari market.
·
The
company is having a very weak slogan that is “change your water, change your
life” as it is giving an image in the minds of its target customers to leave
other brands and start using it. It will be good to say only when they have
captured a mass-market and greater target audience through providing quality
products in comparison with its customers. This is usually possible only when
they become the market leader. Thus at this stage, they need to change their
slogan with “A Healthier
Life” “حياة
أكثر صحة” to first retain
its brand loyal customers.
·
Its
brand name and product name is not matching each other as the brand name is
Alkalive while the product name is Alkaline. This needs to be modified if the company
is not going to launch more products under the same brand name.
·
The
brand is currently pursuing a very low and weak marketing strategy since its
marketing mix is undefined and needs to be revised.
·
They
exist in social media platforms like Facebook, Twitter, and Instagram but there
is no social media promotion and IMC campaigns.
·
They
are not following any specific pricing strategies to grab the attention of their
new target market.
·
The
website content of the company is not appealing and attractive to its
customers.
·
Its
target market is unspecified and unexplored.
·
There
is no sales promotions activity on their website and other social media platforms.
·
They
have got only a fewer number of clients in 11 years of their existence.
·
With
more than one decade of market and business experience, they are still standing
as a small-sized company.
·
The
target market of its brand is still undefined.
·
They
are still offering one product under one brand name thus they need brand
extensions.
·
There
are no multiple product offerings and line extensions that will have to be offered
in multiple water bottled sizes and attractive packaging.
·
They
are lacking in the distribution channels and need to devise an effective
distribution strategy.
·
They
have very low packaging of their products.
·
The
brand is currently generating very low sales volume in comparison with its
competitors.
·
It
lacks the repositioning strategy.
·
There
is no publicity about the brand in various print and electronic media.
·
The
overall integrated marketing communication strategy of Alkaline water is very
weak.
3. MARKETING
& MEDIA RESESARCH
Our marketing brief will be covering the following parts:
·
SWOT
analysis
·
Competitors
Analysis
·
Research
Objectives and Methodology
·
Quantitative
Research
·
Qualitative
Research
·
Conceptual
Map
a. SWOT
Analysis
SWOT analysis stands for strengths, weaknesses, opportunities, and threats of the business and a company. Strengths and weaknesses are the internal environmental factors while opportunities and threats are the external environmental factors. They all are very important to assess the current market standings of the company in the local, regional and international market. It does decide the sustainable growth, profitability, and the current market position of the company.
If the company is internally strong but unable to remove its
external threats then it will affect its overall performance and market image.
As far as Lusail water is concerned, its brand Alkaline having only a few
strengths while facing the biggest threats not only from its competitors but
also from its target market. It is having many weaknesses that need to be
removed or converted into its strengths.
Talking about its opportunity section, the company has the ambition
to be a market leader in the local and international market and it does have
the potential to do so if it can improve its brand image in the minds of its
existing and new target customers.
It also has the opportunity to improve its distribution channels
that can increase its sales and revenue. Moreover, with the current market
standing, the brand of the company is facing many threats from its competitors,
target audiences regarding its acceptance and usage. There also multiple
threats that will be discusses in the later sections.
Based on the background information and research findings, the SWOT analysis of Lusail Water is here as follows:
Strengths
The strengths are the internal factors that decide the future survival and growth of any company or business. The strengths of Alkaline Lusail Water are here as follows:
·
Comparatively, Qatar is having a high capital
income with other Middle East countries.
·
The Qatari Water industry has strong potential
for exports in the Middle East and Asia.
·
There is a significant growth in the water
industry in the Qatari market.
·
The Middle East standards and policies have the full reach of awareness and sustainability in the market.
·
The company has employed a highly experienced
and skillful workforce in its production process.
·
Qatar is having geostrategic importance as it
connects to Asia and Middle East countries.
·
The company is offering rich nutritional value that is beneficial for the human
body.
·
It is more focused on environmental
sustainability.
· Alkaline water is rich in alkalizing compounds
that include bicarbonate, magnesium, potassium, silica, and calcium.
·
It is one of the best quality bottled water at
the local, regional, and international levels.
·
It is providing other most beneficial minerals
through the inclusion of a balanced percentage of potassium, magnesium,
calcium, sodium, and hydrogen carbonate silica, sulfate, and ions with a value
of PH = 8.
·
It also contains ORP = - 400 that ensures its
excellent smoothness and taste.
· The addition of BrO3 bromate further prevents the human body from any harmful substances.
Based on the above-stated key strengths of Alkaline Lusail Water,
we can see that though the company is having a large number of strengths in the
local market of Doha, Qatar still it is unsuccessful in positioning its brand
to its target market. It is mainly because they have not utilized effective
integrated marketing communication strategies to target the existing and new
market. Hence, they are failed to take advantage of their internal strengths
and standing in a very weak competitive position in comparison with its
competitors.
With the experience of 11 years, they are still offering only one
brand and product to its customers that are meeting the desired satisfaction
and expectations of its target customers. This is why they do not have any
strong customer database and unable to retain them with their brand and product
offerings.
They are losing their customers day by day and it is affecting the
overall sales and revenue of the company. This will require taking the company
to reposition its brand using its major strengths and corporate objectives to
identify and satisfy the needs of its customers.
Further, it should have a look into the strengths of its local
competitors and try to build the same strengths to increase its target market
the same like others. Further, they need to follow the international quality
standards and acquire ISO certifications that will help the company to build
trust and reputations in the eyes of its customers. This will further help the
company to attract new customers and expand its target market in other regions
and cities of the country.
They will have to introduce better packaging and introduce more
sizes of pure bottled water to give the customers an open choice to buy any
product. It also needs to improve and develop its distribution network both
conventional and online delivery of its products at local and international
levels. There has to be an opportunity for the local foreign investors to
invest in the company for expanding its dealership and retail network within
and outside of the country.
In this way, they can not only stretch their existing brands but also introduce multiple products under the same industry with international partners.
Weaknesses
The major weaknesses of Alkaline water are described as follows:
·
It
is comparatively having a low level of quality standards with other water
companies in the region.
·
Its
production facilities are insufficient that are also producing hazardous waste.
·
Evidence
is found about unregistered trade within the water industry.
·
They
are lacking in research and development capability.
·
Limited
brand and product portfolio.
·
Criticism
aroused on high water usage and other unethical practices.
·
Weak
product packaging with limited bottled sizes.
· Weak marketing and branding strategies.
The weaknesses of the company are an alarming situation for both inside and outside the organization. These weaknesses should be overcome, removed, and even converted into strengths. The company first needs to develop strong research and development infrastructure in its production process. It must be enriched with the state of the art modern technology that has to be operated by a skilled workforce.
They must ensure the quality and purity of the water production in their factory area. The most noticeable point is the company is depending on its one brand and product in the market that is badly affecting its market reputation and challenging its sustainability. Because customers demand a variety of products and brands from one company where if one brand becomes unsuccessful the other brands and products cover the deficiency and loss through profitability.
It is very hard to say if the company will be survived with its only one product or brand in the highly competitive market. Since the product comes under fast-moving consumer goods and is quickly consumed so the company must focus on introducing more products while improving its current brand image.
They are also having insufficient production facilities concerning the current demand for water in the market. It needs to be expanded according to the demand and supply of the products.
Opportunities
Alkaline are having the following opportunities to take advantage of it in removing its internal weaknesses and external threats.
·
Investment
in research and development on workforce and production technology both can
increase the efficiency and performance of the brand. As we have seen that the
other major players in the water industry, those who have invested in R&D
rapidly increase the market share and growth.
·
They
can refine and expand their production capacity on both local and regional
levels.
·
The
Qatari private investment sector is growing.
·
Qatar
is having excellent trading ties with Middle East, Asia, and European
countries.
·
The food sector is still unexplored in terms of brand extension.
·
There
is an opportunity to export water products across the country in international
markets.
·
Accurate
and clear labeling can indicate harmful products.
· There is an opportunity to introduce new brands in the same industry like juices, milk, tea, and RTD coffee, etc.
If we look into the opportunities of Alkalive brand, we will come to know that there are high chances of growth and increasing market share. There is a huge potential for investment in research and development and production technology that will enable the company to produce more quality products under the same brand name.
The company can introduce more products in the relevant industry like juices, milk, tea, and RTD coffee. Because the same approach is being followed by its main competitors who are having multiple brands and products at the same time.
They further have to attract private investments from local and foreign partners to increase the size and volume of the company. This will help the management of the company to think for other options like introduce food items too under the same brand umbrella or introducing new brands. In this way, the company can think and go for exporting its products in international markets where there are high chances of their success, expansion, survival, and growth.
Further, there will be proper labeling on each product so that customers can get the awareness about the usage and consumption patterns. So the company should have to take advantage of these opportunities and keep exploring more for better positioning its brands and products.
Threats
With the above-mentioned opportunities, the company is also facing many external threats that have weakened the market position and growth in the local and international markets.
·
They
are facing a low and poor brand image in comparison with its competitors.
·
Poor
integration of marketing communication system affecting the overall sales and
revenue of the company.
·
Its weak positioning strategy is resulting in losing its existing customers.
·
The
company is lacking effective distribution channels for the safe delivery of its
products to its target customers.
·
It
is having poor quality water with low-quality standards.
·
The
company is facing increased competition in the local and international food and
beverage industries.
·
There
is no innovation in comparison with competitive rivalry.
·
There
is a question mark on its quality norms and standards.
As it is stated
that threats are the external environmental factors that are having a direct
influence on the business operations and performance of the company. The major
threat the current brand of the company is facing the low or poor brand image
with a weak market positioning strategy. It is also because of having no
integrated communication strategy that can attract a wider audience through
greater marketing efforts.
The company is
found poor communication with all of its stakeholders, customers, contractors, distributors,
wholesalers, and clients. This is one of the major external threats to the
company that is affecting the overall business operations and performance. Due
to this, the company is losing its existing customers that are being attracted
with other water companies having interactive communication strategies to
engage them.
Moreover, its
distribution channels are not sufficient enough and need to be expanded to
approach its customers located in different geographic locations. There is
strong competitive rivalry in the market dealing in the same industry that
offering a better quality of products than the Lusail water. Further, we have
found no innovation in its product and brand that can attract the attention of
new customers and persuade them towards buying it.
Last but not the least; its quality is not according to the international quality standards or in comparison with its local and international competitors.
b) Competitor Analysis
In this section, we have researched the main five competitors of Alkaline water that are competing in the local, regional and international market. Its five main competitors are:
- ·
Rayyan
Water Co.
- ·
Almas Water WLL
- ·
Nice Water
- ·
Safa International Co.(Safa Water)
- ·
Khazan Qatar
We have given the main competitive analysis and information
of each of the competitors in the following manners.
Rayyan Water Co.
·
It was launched in 1984 by Khalid Bin Mohammed
Al Rabban
·
It is having the world-class production process
·
It has employed the technical assistance of
Evian from France
·
It is currently an award-winning brand
·
It has its rights with high-quality standards
·
It's current modern and quality of the art
production facility is equipped with fully hygienic automated labs, unique
edge, initiatives, and events engaging to society committed to providing a
safe environment, international quality certifications, and enough production
line.
Almas Water WLL
·
It is known as the best water company in Qatar.
·
It has an efficient and strong delivery system.
·
The company is more focused on satisfying its
customer’s needs want, and demands.
·
They are a leading supplier of pure drinking
water.
·
They are delivering five-gallon bottled water
across the country.
Nice Water
·
They are the leading suppliers of premium
quality drinking water in the state of Qatar.
·
Its target market is mainly the private and
government sector organizations within the country like homes, schools, hotels,
banks, hospitals, government offices, and ministries.
·
The company is having a professional
distribution network.
·
They serve their customers on weekly basis.
·
Renowned in the market due to efficient free
home delivery.
·
The company is also providing customization
offerings to its customers
Safa International Co. (Safa Water)
·
The company is launched in 2004 in Doha, Qatar.
·
It is one of the leading brands in 5 gallons
bottled water.
·
They are very unique in the processing and distribution
of pure drinking water.
·
They are having thousands of loyal customers in
the region.
·
The company is also awarded ISO 22000:2005
certification during the year 2012.
·
It is also a member of the Asia Bottled Water
Association (ABWA) and Water Quality Association (WQA).
·
It maintains a high quality of international
standards.
·
The company ensures speedy delivery according
to the requirement of the customers with a fleet of 100 more delivery vehicles.
Khazan Qatar
·
It is established in early 2005 manufacturing
plant at Doha Industrial Area.
·
It is one of the leading beverages manufacturers,
distributor, and exporter
·
It has now become a top industry in the State
of Qatar.
·
The company is enjoying booming sales and wide
acceptance by its consumers.
·
The company is penetrating overseas markets
that include UAE, Oman, Saudi Arabia, Kuwait, Iraq, Bahrain, and other ten
countries from East African.
·
The company is committed to developing and
importing convenient products moving into the new international markets.
·
The best quality production of beverages made
this company one of the most competitive leading products in the state of
Qatar.
c) Research
Objectives and Methodology
This section will cover the research objectives and research
methodology for Alkaline Water.
Research Objectives of Alkaline
Water
The research
objectives for Alkaline Water for the coming year 2022 have been devised based
on the AIDA approach. AIDA approach refers to attention/awareness, Interest,
Desire, and Action/Usage. This model implies that consumers are move through a
series of steps that make purchase decisions towards Alkaline water.
Attention / Awareness
·
To
attract the attention of a large number of customers, Alkaline water should
start different marketing campaigns from schools, colleges, universities,
offices, other government, and private organizations, public places using their new slogan “A Healthier Life”.
·
They
need to use their loyal customers, parents of children, and other official
representatives in different offices and organizations as their workforce to
spread awareness about its brand.
·
The company further needs to develop billboards, placards, signboards, etc. that
need to be displayed on stalls and in public places.
·
The company should be offering and demonstrating various health benefits after
drinking its pure water so that it can attract a large target audience.
·
A marketing team of Alkaline should be presenting the comparative analysis and
competitive edge from other brands with competitive pricing strategies. Hence,
they can be successful in attracting more customers and even break the
customers using other brands.
·
Finally,
there should be some print and electronic ad that needs to be displayed in
print and electronic media of Qatari market demonstrating the importance of
using Alkaline water through visuals and famous personalities of the country.
Interest
·
After
awareness campaigns, the company will be receiving the interests of its new
target market who wishes to use its water bottles.
·
The
customers will start acquiring more about the latest product offerings of the
company with more detail.
·
Other
private and government officials also start acquiring the company’s brand and
its offerings in bulk quantity.
·
This
is the time the marketing team of Lusail water can induce their new customers
towards buying their company’s products.
Desire
·
Based
on the positive feedback of the company’s officials to its new customers and
clients, there are many chances that customers start reflecting their desires
to use Alkaline water.
·
The
company needs to record the responses of all those customers who have shown their
interest during the brand awareness stage.
·
They
need to segregate those customers who are often found more interested and note
their contact information and other details for future correspondence.
Action / Usage
·
Finally,
a stage comes when customers start asking to buy the Alkaline brand after
greater marketing efforts.
·
This
stage will ensure your target audience is fully aware of the usage and
consumption of your products.
·
You
can increase the level of consumption of your customers through different
company arranged programs and festivals in different locations within the
country.
·
These
programs are further recorded and to be displayed on the company’s official
website and other social media platforms to be digitally visible to its
international target market.
·
This
will further ensure that Alkaline Water is offering several user-friendly
options through interactive sessions that can motivate customers towards repeat
purchases.
RESEARCH METHODOLOGY
We have approached a mixed-method approach both quantitative and
qualitative research methods based on both primary and secondary data to see
the main problems of the company that needs to target a new market.
d) Quantitative
Research Method
In the Quantitative research method, we have developed 22 questions,
and responses were collected through Google Docs self-administered
questionnaire. Our sample size was 100 people both male and female located in
urban and rural areas.
For data collection, we have used the convenience sampling
technique that means responses are collected from those participants who were
conveniently and easily available to us.
Our questionnaire was comprised of the following sections:
·
Demographic
Information
·
Brand
Awareness
·
Integrated
Marketing Communication Campaigns
·
Brand
Perceived Quality
·
Price
·
Brand
Loyalty
In our demographic information, we have included three questions
related to gender, age and education level, in brand awareness construct was
comprised of a total of 5 questions, IMC campaigns were consisted of 5
questions, while brand perceived quality, price, and brand loyalty were
composed with three questions for each.
Quantitative Research Overview
Demographics Information
|
Demographics
Information |
||
|
What is your gender? |
Female |
42% |
|
Male |
58% |
|
|
What is your age? |
Under 18yrs |
21% |
|
18yrs - 45yrs |
45% |
|
|
46yrs- 60yrs |
23% |
|
|
61yrs and
above |
11% |
|
|
What level of education did you attend? |
Elementary
School |
4.5% |
|
High School |
12.7% |
|
|
College |
55.6% |
|
|
University |
27.2% |
|
In the above demographic information, we have collected responses
from 42% female and 58% male. There are 21% were under the age of 18 years
while 45%, 23%, and 11% were under the ages of 18years-45years, 46years-60years
and 61years-above respectively.
Furthermore, 4.5% of respondents were having elementary school
education, 12.7% having high school degrees, 55.6% were college graduates and
27.2% were university graduates.
Brand Awareness
|
Brand
Awareness |
||
|
Do you know
about Alkaline Water? |
Yes |
32.5% |
|
No |
67.5% |
|
|
Which water
brands you most likely to drink? |
Rayyan Water |
17 % |
|
Almas Water WLL |
18 % |
|
|
Nice Water |
22% |
|
|
Safa Water |
28% |
|
|
Lusail Water |
15% |
|
|
Do you ever
drink Alkaline Water? |
Yes |
33% |
|
No |
67% |
|
|
Alkaline
water is very successful in creating its brand awareness in the Qatari
Market? |
Strongly
Disagree |
27% |
|
Disagree |
37% |
|
|
Neutral |
11% |
|
|
Agree |
17% |
|
|
Strongly
Agree |
8% |
|
|
I am
interested to drink Alkaline water. |
Strongly
Disagree |
25% |
|
Disagree |
39% |
|
|
Neutral |
9% |
|
|
Agree |
18% |
|
|
Strongly
Agree |
9% |
|
In the brand awareness construct, we have found that most of our
respondents have no awareness about Alkaline Water. It means that Lusail water
is not a very famous brand amongst the Qatari market even operating its
business for 11 years.
On the other hand, when we have found that there are only 15% of people
who like to drink Alkaline that is having a very low ratio in comparison with
its main competitors in the water industry in Qatar.
There are just 33% of people who have tasted Alkaline water while
67% are using other water brands. This shows a very weak marketing standing of
Lusail water due to weak brand positioning and low IMC campaigns. This is why
we have strongly recommended the company launch its IMC campaigns through
different communication tools and platforms.
Talking about its successful brand awareness in the market, there
where only 8% of respondents who strongly with us while there were only 17% who
agree with this statement while the majority either strongly disagree or
disagree with us.
Lastly, we have also found that there were only 9% and 18% of respondents
who strongly agreed and agree to keep drinking and buying this water brand.
Again, there were the majority of respondents who have not shown
any interest to use this water brand due to many reasons.
Integrated Marketing Communication
Campaigns
|
Integrated
Marketing Communication Campaigns |
||
|
Alkaline
Water is following effective communication strategies. |
Strongly
Disagree |
24% |
|
Disagree |
40% |
|
|
Neutral |
15% |
|
|
Agree |
15% |
|
|
Strongly
Agree |
6% |
|
|
Which
communication channel where do you often spend your more time? |
Social Media |
62% |
|
Website |
15% |
|
|
TV |
10% |
|
|
Newspaper |
7% |
|
|
Advertising |
6% |
|
|
Which
communication tools Alkaline water should use? |
Social Media |
52% |
|
Website |
16% |
|
|
TV |
19% |
|
|
Newspaper |
7% |
|
|
Advertising |
6% |
|
|
I am satisfied with the current
communication strategy of Alkaline Water? |
Strongly
Disagree |
27% |
|
Disagree |
37% |
|
|
Neutral |
11% |
|
|
Agree |
17% |
|
|
Strongly
Agree |
8% |
|
|
Which medium
do you suggest to Alkaline Water to target the international market through
IMC campaigns? |
Social Media |
30% |
|
Website |
18% |
|
|
TV |
17% |
|
|
Newspaper |
12% |
|
|
Advertising |
23% |
|
In the IMC campaigns construct, we have collected responses that
make our research grounding very strong about the launch of IMC campaigns of
Alkaline water. Because we have found that most of the respondents have not
seen any IMC campaigns of this water brand thus have no awareness about it.
Moreover, we have observed that most of the respondents are
utilizing their maximum time on social media and they want to see the IMC
campaigns of Alkaline water on all its social media preforms. While there is
also a group of people who are interested to see the communication message
through its website, advertising, TV, and newspapers.
Based on all these collected responses, it has given us logical
reasoning about the repositioning and launching IMC campaigns of Alkaline
Lusail water using different mediums like social media, website, magazines,
newspapers, TV, radio, corporate advertising, Public relations, and other sales
promotional activities.
Brand Perceived Quality
|
Brand
Perceived Quality |
||
|
How would you
describe the quality of your water brand? |
Very Low Quality |
22% |
|
Low Quality |
33% |
|
|
Neutral |
9% |
|
|
High Quality |
15% |
|
|
Very High Quality |
21% |
|
|
How would you describe the performance of your water brand? |
Very Low Performance |
26% |
|
Low Performance |
38% |
|
|
Neutral |
5% |
|
|
High Performance |
20% |
|
|
Very High Performance |
11% |
|
|
How would you
rate the reliability of your water brand? |
Very Poor Reliability |
22% |
|
Poor Reliability |
36% |
|
|
Neutral |
8% |
|
|
Excellent Reliability |
21% |
|
|
Very Excellent Reliability |
13% |
|
In the brand perceived quality, we have found that most of the
respondents who are drinking and buying this water brand are very satisfied with
the quality of this brand.
Now the problem is only about its lack of awareness and poor brand
image in the Qatari market.
Price
|
Price |
||
|
This water brand is reasonably priced. |
Strongly
Disagree |
15% |
|
Disagree |
29% |
|
|
Neutral |
8% |
|
|
Agree |
31% |
|
|
Strongly
Agree |
17% |
|
|
This water brand offers value for the money. |
Strongly
Disagree |
25% |
|
Disagree |
33% |
|
|
Neutral |
13% |
|
|
Agree |
19% |
|
|
Strongly
Agree |
10% |
|
|
This brand is a good product for the price. |
Strongly
Disagree |
17% |
|
Disagree |
47% |
|
|
Neutral |
4% |
|
|
Agree |
18% |
|
|
Strongly Agree |
14% |
|
In the price construct, the majority of the respondents were those
who are agreed that this water brand is reasonably priced and affordable to
everyone. However, on the other hand, we have found that there are more than
50% of respondents feel that Alkaline water is not delivering the same value
and other benefits within the given pricing strategies. Therefore, the company
needs to be revised its pricing strategies in comparison with its competitors.
Brand Loyalty
|
Brand Loyalty |
||
|
I would consider myself loyal to this brand. |
Strongly
Disagree |
31% |
|
Disagree |
42% |
|
|
Neutral |
15% |
|
|
Agree |
9% |
|
|
Strongly
Agree |
3% |
|
|
The likelihood that I will continue to be a loyal customer to
this brand is: |
Very Low |
30% |
|
Low |
35% |
|
|
Neutral |
3% |
|
|
High |
15% |
|
|
Very High |
13% |
|
|
Would you recommend this brand to friends and colleagues? |
Very Likely |
18% |
|
Likely |
42% |
|
|
Neutral |
2% |
|
|
Unlikely |
22% |
|
|
Very Unlikely |
16% |
|
We have also developed few questions about the brand loyalty of
Alkaline water. The findings of these questions suggest that the brand is
currently lacking with the brand's loyal customers. This is why it has to have
low sales and revenue volume. Most of the customers prefer other water brands
over this and keep switching it.
Moreover, there are more than 50% of respondents are not favoring
and recommending this brand to their friends and colleagues because they are
not satisfied with that.
e) Qualitative
Research Method
In the qualitative research method, we have developed a total of 9 questions
about brand awareness, IMC campaigns, price, quality, brand loyalty. The
responses were collected through interviews from the target market located in
the city of Doha Qatar.
Qualitative Research Overview
|
Question
1: Do you know
about Alkaline Water? |
|
Answer: The
majority of the respondents were unknown to this brand. |
|
Question
2: Do you ever drink Alkaline Water? |
|
Answer:
Mostly deny drinking it. |
|
Question
3: Alkaline Water is following effective communication strategies. |
|
Answer:
There are more than 70% of the respondents have not seen any integrated
marketing communication strategies implied by Alkaline Water in the Qatari
Market. |
|
Question
4: Will you participate in IMC campaigns of Alkaline Water? |
|
Answer:
We have got tremendous responses where people are very interested to see and
participate in IMC campaigns of Lusail Alkaline Water. |
|
Question
5: Which communication tools Alkaline water should use? |
|
Answer:
Due to the rising trend of digitalization, there are a large number of respondents who are spending their maximum time on social media. Therefore,
they mostly prefer this communication tool over the others. However, some other views prefer to see Alkaline water's communication strategy on its website, magazines, advertising, sales promotion, newspaper, and TV, etc. |
|
Question
6: I am satisfied with the current communication strategy of
Alkaline Water? |
|
Answer:
There are more than 70% of the respondents are not satisfied with the current
communication strategy of Alkaline water. |
|
Question
7: How would you describe the quality of your water brand? |
|
Answer:
We have received satisfactory responses on the quality of this water brand. |
|
Question
8: This water brand is reasonably priced. |
|
Answer:
Currently, we have found that the local customers of Doha found this brand
very affordable. |
|
Question
9: I would consider myself loyal to this brand. |
|
Answer:
Well, We have seen that the loyalty graph of Alkaline water is continuously
decreasing in comparison with other water brands. |
The findings of these interviews are that the company is having no
brand awareness in the Qatari market. Secondly, it is currently having very
weak and poor IMC strategies that are not successful in getting the required
attention of its new and existing customers. The company is even failed to
retain its existing customers who are quickly moving to other brands.
It is all because of its weak positioning strategy and poor IMC
campaigns. The company is not advertising its brands on various platforms like
newspapers, magazines, TV, Radio, etc. where it can attract the attention of a wider
target market towards its water brand.
There is a large number of respondents who are not satisfied with
its communication strategies even found it a good quality brand. They also have
no objection to its price as it is easily affordable to everyone. But the
problem is they are not becoming loyal customers of Alkaline water not even
recommending others to use this brand.
It is only because that the company needs to look into its
marketing strategies and improve its distribution network. We will more come to
know about its market standing through its SWOT analysis.
Fi
Based on our research findings we will suggest the management of
Alkalive Lusail Water redefines its market segmentation, targeting, and
positioning strategy. It will help the company to improve its brand image and
business performance while segmenting the new target market. It needs to define
new segments where it can get a higher response from its relative target
market.
Further, it needs to revise its positioning statement to build its
positive image in the minds of its customers and clients. So we will describe
that how the company moves for segmentation, targeting, and positioning
according to our research findings and results.
Strategic Planning covers the followings:
·
Target
Marketing Process (Segmentation)
·
Identifying
and Defining Target Market
·
Re-positioning
of Alkalive Brand
·
Marketing
objectives for the coming year
a) Target
Marketing Process (Segmentation)
We have come to know that segmentation means segmenting or dividing
the market into sub-segments based on consumer's tastes, preferences, choices, needs,
wants, and demands. There are most commonly four types of segmentation that
are:
·
Demographic
Segmentation
·
Psychographic
Segmentation
·
Geographic
Segmentation
·
Behavioral
Segmentation
We will suggest to Lusail Water the new segmentation strategies
that they were missing and needs to work on it. It will be only based on our
current research findings and analysis through secondary data. Alkalive Lusail
Water should have to devise its segmentation strategies in the following ways.
Demographic Segmentation
It is the process of dividing your target market based on
education, family, religion, income, gender, age, and ethnicity. This will help
your brand to utilize its marketing and advertising budget more effectively and
efficiently.
Psychographic Segmentation
Psychographic segmentation is another segmentation method where you
divide your customers according to their psychological personality traits and
buying preferences that can influence their consumption patterns and habits.
This type of market segmentation is devised based on your consumer’s
preferences and lifestyles. It typically explains how your target market thinks
and what do they inspire from their lives.
Geographic Segmentation
Geographic segmentation strategy is devised based on different
buying habits and preferences of your customers where they are currently
located. You will find out the different needs and tastes of your target market
living in different geographic regions and areas. In this type of market
segmentation, the company needs to group their potential customers that are
living in different countries, cities, states, regions, and even living in the neighborhood.
Behavioral Segmentation
It is another form of marketing segmentation that divides the
customers into different subgroups that are having common behavioral buying
patterns and demands. It is to be certain that consumers will be sharing the the same lifestyle, respond to similar reactions to your marketing communication,
and often found in buying the particular products or brands in previous time.
|
Segmentation |
Variables |
Profile |
|
Demographic
Segmentation |
Gender |
Male |
|
Female |
||
|
Age |
Under 18yrs |
|
|
18yrs - 45yrs |
||
|
46yrs- 60yrs |
||
|
61yrs and above |
||
|
Ethnicity |
Any |
|
|
Education |
Elementary
school |
|
|
High school |
||
|
College |
||
|
University |
||
|
Religion |
Muslim
Majority |
|
|
Other
Minorities |
||
|
Income |
>$1000 |
|
|
Psychographic
Segmentation |
Psychological
Personality Traits |
Openness |
|
Conscientiousness |
||
|
Extraversion |
||
|
Agreeableness |
||
|
Consumer’s
Preferences |
Common Needs,
Wants, Tastes and Demands |
|
|
Lifestyles |
Active |
|
|
Healthy |
||
|
Nomadic |
||
|
Rural |
||
|
Urban |
||
|
Solo |
||
|
Bohemian |
||
|
Geographic
Segmentation |
Location |
Worldwide |
|
Region |
Middle East |
|
|
City |
Doha |
|
|
Country |
Qatar |
|
|
State |
Qatar |
|
|
Behavioral
Segmentation |
Behavioral
Buying Patterns |
Common |
|
Demands |
Similar |
|
|
Previous
Experience |
Repeat
Purchase |
b) Identifying
and Defining Target Market
The target market of Lusail Water will be private and public sector
stakeholders, clients, customers from all age ranges located in rural and urban
areas. We will target both genders including women, men, and children.
We will further approach all private sector schools, offices,
businesses including the government sector organizations, ministries, and
offices. They will be our main clients where we will be delivering bulk orders
on demand. This will increase our reach and sales volume if we will be
successful in maintaining our all clients and customers as our most potential
ones.
The company needs to increase its production capacity with more
products and introduce more distribution channels that should in access of our
target market. We will also suggest the company introduce a customization
option to its customers where our target market can ask for any product of its
own choice in different sizes and packaging.
Most of our target market will be located in Doha and this will be
our primary target market. However, we will be expanding our network into other
cities of Qatar to cater to more customers.
Furthermore, the company should have a special focus on its
international market and ensure the perceived quality and good packaging so
that its bulk products can be exported beyond the border. This would require
effective communication strategies with the attractive slogan ““A Healthier Life” “حياة أكثر صحة”
|
Target Marketing |
Urban and
Rural class across Qatar |
|
Segment Identification |
Doha, Al
Rayyan, Umm Şalāl Muḩammad, Al Wakrah, Dukhan, Lusail, Mesaieed, Ras Laffan,
Rawdat, and other neighbor towns and cities. |
|
Segment Attractiveness |
It is based
on the distinct groups of consumer’s preferences (Homogeneous, Diffused, and
Clustered), compatibility, defensibility, competitiveness, and durability for
Alkaline Water to enhance the market segmentation effectiveness and
attractiveness. There is further need to incorporate the risk and
profitability measures to see if the targeted segment is comprehensive and
quantifiable. Hence, the target market segment will be having attractive and
will return a high volume of sales. |
|
Segment Profitability |
Lusail Water has also undertaken other factors like the rising demand for Alkaline Pure Water, distribution methods, effective marketing communication that can motivate its buyers better than others to increase its profitability. It is to be
expected that the selected target market for Alkaline Water enables Lusail
Water to increase its profitability, market size, and market growth. Because the company has segmented its market after careful selection of the target market as it is easily measurable, accessible, sustainable, differentiable as well as actionable for its customers. We have also considered three other criteria for the evaluation of market attractiveness that is variability,
profitability, and accessibility. Thus, we are following the systematic approach for market segmentation evaluation and profitability. |
c) Re-Positioning Statement of
Alkalive Brand
Our new positioning statement can be:
“We are producing best quality pure
water bottles rich in alkalizing compounds that include bicarbonate, magnesium,
potassium, silica, and calcium”.
We will be offering additional health benefits to the human body as
stated earlier to make our customers loyal to our brand. The slogan “A
Healthier Life” is best implementable only when we will offer the perceived
quality of water to our wide range of customers. Further to the addition, under
the brand of Alkalive, we will offer additional products with multiple size
water bottles covering other product categories like juices, tea, coffee, etc.
Hence, we can
with the help of our new marketing strategies and repositioning, the statement build
a new and positive image about our brand in the minds of our target customers.
The company needs to ensure that it is delivering an appealing and convincing
message to its local and international market that can induce them towards
buying its products.
5. IMC
PLANNING (THE CREATIVE BRIEF)
In our research
findings using a mixed-method approach, we have come to know that the most
effective communication that Lusail Alkaline Water should have to use is Social
media, Website, TV, Newspaper, and Advertising. While we will also discuss
other communication mediums like Radio, Out of Home, Sales Promotion, Direct
Marketing, Public Relations, Event Sponsorship, cause-related Marketing, Press
release, and the Internet. But our major focus will be to design and launch our
campaigns using the five best mediums (Social media, Website, TV, Newspaper,
and Advertising) where our major focus of attention will be social media.
Because we have seen that most of our respondents prefer to use social media as
an effective IMC strategy for Alkaline Water.
As the Lusail
water factory is lacking with capital and investment, therefore, we will be
launching our all campaigns within the limited budget. We will be following
both the organic and paid approach for our campaign using a different medium of
communication to retain and attract new customers towards Alkalive Brand of the
company.
There will be
no specific time duration for all these campaigns, we will advise Lusail water
higher management to keep advertising its main brand on the different mediums
through both ways (organic and paid) when and where required. However, it
should be undertaken that these campaigns should have to be continued for at
least one month consecutively. So that we can create awareness about the brand
and attract a large number of customers. We will be focusing on the health
benefits and the quality that we are offering to the Lusail water target market
so that it would generate demand for the product. IMC Planning will be covering
the followings:
·
Campaign
Title
·
Campaign
Positioning Strategy
·
Message
Strategy
·
Message
Appeal
·
Execution
Framework
·
Campaign
Objectives (Awareness, Cognitive, Affective, Conative)
·
Campaign
Partners / Sponsors / Allainces
·
Campaign
Reach
·
Campaign
Time
·
Media
a) Campaign Title
Our campaign tile will be “A Healthier Life” “حياة أكثر صحة” that
is most appealing to everyone since water is the basic need for everyone. By using this campaign title we will be
targeting not only the Qatari market but also the international markets. This
title is very attractive to everyone and very unique that can hit the minds of
every individual. Through this title, we will be launching all our campaigns
using various mediums Social media, Website, TV, Newspaper, and Advertising. We
will also recommend the higher management of the company to use this campaign
title and there they can get tremendous responses from everywhere.
This would be resulting in increasing brand awareness, building
brand image, increasing sales volume and profit for the company. Further addition, the company should have to use the new slogan “A Healthier Life” “حياة أكثر صحة” to
first reach its target market. The existing slogan is workable only when the
company or the brand can build its strong space in the market and the region.
Since the company is not famous and facing many challenges and problems, then
how can the company achieve success with its existing slogan in the competitive
market. Therefore before using the existing slogan, first the company should
have to look into its existing position in comparison with competitors. This is
the main reason behind the introduction of using a new slogan to first build a
new target market and then to apply competitive slogans both at national and
international markets.
b) Campaign
Positioning Statement
Our focus is to create a 360 IMC campaign to reposition Alkalive
(Alkaline) in the new target market. For this, we are going to create campaigns
that directly communicate our message or information to our target audiences.
Therefore, our creative brief (The Launch) will be covering from awareness to
behavior using a new positioning strategy.
“We are producing best quality pure
water bottles rich in alkalizing compounds that include bicarbonate, magnesium,
potassium, silica, and calcium”.
c) Message
Strategy (Cognitive, Affective, or Conative?)
Lusail Water Factory currently in desperate need to devise, follow
and apply all these message strategies like cognitive, affective, and conative.
Through Cognitive Message Strategy, we are planning to build
rational arguments with our target consumers to influence the cognitive
components of their attitude through beliefs and knowledge about our brand
Alkalive.
On the Affective Message Strategy, we are going to devise
such strategies through which we can invoke the feelings and emotions of our
customers that could match our company’s products and services. For this, we
will be applying resonance advertising that will help us to build connections
about our product with the experience of our existing customers. Hence, we will
be enabled to build strong ties between our product and customers.
While through Conative Message Strategies, where we will be
directly recording various responses of our consumers towards our products and
services. For this, we will focus more on introducing various kinds of
promotional efforts where we the company needs to introduce coupon redemption
programs, online order taking system, and buy one get one free offer to our
target market.
d) Message
Appeal
We will be appealing through our new campaign title that is “A
Healthier Life”.
e) Execution
Framework
We will be using animations, a slice of life, testimonials,
demonstration, informative, fantasy, authoritative, and dramatization as our
most appropriate execution framework.
f) Campaign Objectives (Awareness, Cognitive, Affective, Conative)
Our campaign objectives will be as follows:
·
To
increase awareness about the Alkalive Water brand in the Qatari market.
·
To
improve its brand image.
·
To
reach the new target market using its new slogan “A Healthier Life”.
·
To
build and introduce a strong marketing strategy using its marketing mix.
·
To
enhance Social Media Promotions on all the social media platforms of the
company using IMC campaigns.
·
We
need to introduce multiple pricing strategies to grab the attention of their
new target market.
·
To
improve the website contents using a content management system (CMS).
·
Our
focus is to target and explore the specified market in the region.
·
To
introduce sales promotion activities through the company website and other
social media platforms.
·
To
increase the number of clients for the company.
·
To
expand the business network of Lusail water factory.
·
To
define the right target market for Alkalive brand.
·
To
introduce more brands and products under the same company.
·
To
introduce brand and line extensions.
·
To
improve the packaging of the products.
·
To
improve and expand our distribution channels across the Qatari market and
region.
·
To
generate higher sales volume in comparison with our competitors.
·
Suggest
the company follow the new positioning strategy.
·
To
increase advertising and publicity using various print and electronic media.
·
To
improve and strengthen the integrated marketing communication strategy of
Alkaline waters both at local and international markets.
g)
Campaign Partners / Sponsors /
Allainces
·
We
will be contacting and requesting the school owners, families, hotel industry,
hospital sector, and the officials from government offices and ministries of
Qatar to be our partner and sponsor of our campaigns.
h) Campaign
Reach
We
want to reach and attract a large number of customers from the Qatari market
where we will be approaching homes, schools, hotels, banks, hospitals,
government offices, and ministries.
i)
Campaign Time
We
are planning to launch it as soon as possible which will be continued till the FIFA
world cup to be held in Qatar.
j) Media
Our research findings suggested using Social media, Websites, TV, newspapers,
and Advertising because we can approach a large number of customers only
through these mediums.
6. EXECUTION PLAN
Campaign Duration, Timing, and
Theme
The company
management should have to launch the camping immediately to overcome the
existing problems already stated earlier. This campaign should be continued for
one month at the start to create massive brand awareness in the Qatari market.
Then to hold this campaign till the FIFA 2022 world cup. In this world even,
the company leadership should have to contact the renowned brand ambassador for
marketing, advertising, and promotion of its brand. The theme of the campaign
is to position the Alkaline in the minds of its existing and new target market
to generate a very good brand image.
The following
four-week execution plan has been devised in the condition of having the
investment of more than 600000 QR that has been acquired from local and
international investors.
We have
followed the AIDA Model that has been divided into four weeks where the budget
has been distributed following the importance of each approach. Alkalive Lusail
Water Factor should have to follow the same budget strategy to execute its IMC
campaigns in the local and international markets of Doha, Qatar.
a) Week 1
AWARENESS STAGE
|
MEDIUM |
TIME |
DURATION |
COST |
|
Social Media |
24/7 |
One Week |
|
|
Facebook Instagram Twitter YouTube |
10000 QR |
||
|
2000 QR |
|||
|
1000 QR |
|||
|
15000 QR |
|||
|
Website |
24/7 |
One Year |
10000 QR |
|
TV |
Evening Time and Weekend |
One Week |
50000 QR |
|
Newspaper |
Weekend Days (Saturday & Sunday) |
One Week |
15000 QR |
|
Advertising |
One Time |
One Year |
20000 QR |
|
Other Mediums |
24/7 |
6 Months |
10000 QR |
|
TOTAL COST |
133000 QR |
||
b) Week 2
INTEREST STAGE
|
MEDIUM |
TIME |
DURATION |
COST |
|
Social Media |
24/7 |
One Week |
|
|
Facebook Instagram Twitter YouTube |
5000 QR |
||
|
3000 QR |
|||
|
15000 QR |
|||
|
5000 QR |
|||
|
Website |
24/7 |
One Year |
5000 QR |
|
TV |
Evening Time and Weekend |
One Week |
70000 QR |
|
Newspaper |
Weekend Days (Saturday & Sunday) |
One Week |
20000 QR |
|
Advertising |
One Time |
One Year |
25000 QR |
|
Other Mediums |
24/7 |
6 Months |
15000 QR |
|
TOTAL COST |
163000 QR |
||
c) Week 3
DESIRE STAGE
|
MEDIUM |
TIME |
DURATION |
COST |
|
Social Media |
24/7 |
One Week |
|
|
Facebook Instagram Twitter YouTube |
10000 QR |
||
|
2000 QR |
|||
|
1000 QR |
|||
|
5000 QR |
|||
|
Website |
24/7 |
One Year |
3000 QR |
|
TV |
Evening Time and Weekend |
One Week |
50000 QR |
|
Newspaper |
Weekend Days (Saturday & Sunday) |
One Week |
20000 QR |
|
Advertising |
One Time |
One Year |
35000 QR |
|
Other Mediums |
24/7 |
6 Months |
15000 QR |
|
TOTAL COST |
141000 QR |
||
d) Week 4
ACTION STAGE
|
MEDIUM |
TIME |
DURATION |
COST |
|
Social Media |
24/7 |
One Week |
|
|
Facebook Instagram Twitter YouTube |
15000 QR |
||
|
3000 QR |
|||
|
1500 QR |
|||
|
10000 QR |
|||
|
Website |
24/7 |
One Year |
2000 QR |
|
TV |
Evening Time and Weekend |
One Week |
50000 QR |
|
Newspaper |
Weekend Days (Saturday & Sunday) |
One Week |
25000 QR |
|
Advertising |
One Time |
One Year |
40000 QR |
|
Other Mediums |
24/7 |
6 Months |
20000 QR |
|
TOTAL COST |
166500 QR |
||
7. FINANCIAL
ANALYSIS & CAMPAIGN EVALUATION
a) Budget Allocation
|
MEDIUM |
COST |
TOTAL COST |
|
Social Media |
We have divided the cost in QR on each social media platform that
is Facebook, Instagram, Twitter, and YouTube. |
100000 QR |
|
Website |
The required amount has been distributed each on the content
management system, website layout, design, social media integration, Google
ads, online sales portal, and launching online customer complain center. |
20000 QR |
|
TV |
This medium requires the maximum cost in comparison with other
mediums there we have planned to invest in a video ad, storyboard, and
animation while 100000 QR on selected brand ambassador for promoting the
brand to the Qatari market. |
220000 QR |
|
Newspaper |
A specific amount to be invested in displaying posters and ads in
the local newspaper of Qatar will have to be displayed every weekend in a
month. |
80000 QR |
|
Advertising |
We will invest a reasonable amount in installments on displaying an
ad on billboards, hoardings, various public and private locations while an additional
5000 QR for an advertising agency. This must-have to remained displayer for
one year in all the important locations of Qatar. |
120000 QR |
|
Other Mediums like Radio,
Out of Home, Sales Promotion, Direct Marketing, Public Relations, Event Sponsorship,
cause-related Marketing, Press release, and Internet, etc. |
The company should also utilize all these mediums for its brand
awareness, positioning the good brand image in the minds of those customers
who are most often prefer all these mediums for an effective IMC strategy.
These mediums can be utilized only when the company is having enough capital
and investment in hands. |
60000 QR |
|
Total Cost |
600000 QR |
|
b) Campaign Evaluation &
Creative Samples
As we have used
all the mediums with a major focus on five main those are Social Media,
Website, TV,
Newspaper, Advertising while suggested the company the other mediums too with
the total cost incurred using each one from them. The company will have to
devise its budget accordingly to launch all these campaigns on all of the
suggested IMC platforms to create awareness, advertising, and promotion of its
brand and product. Since the Lusail Water Factory is not using effectively all
these IMC strategies and facing many problems at the moment so we have devised
some ads that have to be followed as a sample and to be implemented
accordingly. This will enable the company and its brand to approach excellently
better their competitors (local and international).
SOCIAL MEDIA
We have come to
know that most of our respondents are in favor to focus more on social media
platforms as an effective IMC strategy. Therefore, more budgets will have to utilize
on all of its social media platforms using organic and paid form through running
different ads. These social media platforms are:
·
Facebook
·
Twitter
·
Instagram
·
YouTube
Facebook
This creative
brief is displaying sales promotion messages that have to displayer on the
Facebook page of the company so the customers will be attracting to this brand.
The displayed image portrays that it is providing many health benefits to the
consumers who will consume and prefer this water brand over others.
Twitter
This creative
ad will have to display on the Twitter account of Alkalive Lusail Water Factory
to attract consumers for buying this first Qatar Alkaline Water brand. The
content displaying on the ad is delivering a message to the target audience
that only Alkaline water is the first choice of the Qatari market.
Instagram
The below is a
creative brief for an Instagram post that has to be used on the Instagram page
of the company. This ad is delivering a message to those who are burning inside
and need water to quench their thirst then they have to drink Alkalive. Usually, we have seen that there is most of
the young generation who are using Instagram are very energetic and
enthusiastic. To attract them the most we have designed this ad that is most
suitable for the adolescents and young people spending their most of time on
Instagram.
This can be a
new logo too for Alkalive Lusail Water Factory with the name of Qatar market.
It does have an attraction to the large target markets that are between the
ages of 15-35.
YouTube
We have
suggested another creative brief for YouTube promotion displaying the official
name of the company for promotional purposes. This can be used as a thumbnail
before the video ad to be displayed on the company’s official YouTube channel.
It is
delivering a message to start drinking this water brand immediately due to its
purity and neatness showing in the ad. Hence, we are not only promoting the
name of the company but also giving a message that it is a healthy and pure
water brand. We have also using the website address of the company so that the
customer can visit us to increase the traffic.
We have got a good
response during our research where several respondents suggested using the website
as a strong medium for the IMC campaign. In this ad, we are taking the
customers towards the main factory of the company where the actual production
is made.
TV
TV is one of
the most powerful but expensive mediums for the IMC campaign. Though there is
mostly video ad using the storyboards we have still suggested another creative
brief that has to be followed as a sample on local TV channels in Qatar.
We have again
displayed the main attractive message about the health and purity of the water
that has been produced by the Lusail Water factory.
Newspaper
The company
should also use the newspaper advertisements in the local newspaper for an
effective IMC strategy and campaign.
The company
needs to follow the sample creative poster for the advertisement, awareness,
and promotion of its products and services using local newspapers. They have to
target those newspapers that are printed mostly on weekends when everyone enjoys
holidays and are involved in spending time reading newspapers.
Advertising
For advertising
using billboards, hoardings are to be displayed on various public and private
locations that are most visited places.
This creative
brief is communicating the main appealing title “Water for Everyone” while
displaying other benefits like alkalizing compounds and other health benefits.
8. RECOMMENDATIONS
Based on our
overall research findings and IMC campaigns there is the following
recommendation for Alkalive Lusail Water Factory:
·
They
should keep following the same execution plan for IMC campaigns to create
excellent brand awareness among the Qatari and international markets.
·
They
must have to build a good brand image in the minds of their target market.
·
They
should have to follow the new positioning strategy to reposition their existing
brand in the Qatari market.
·
They
will have to introduce more products under the same brand name “Alkalive” by
adding more products because the existing product “Alkaline” is not sufficient
enough.
·
They
should also introduce brand extensions and product extensions by introducing
more brands in the relevant product category like juices, tea, coffee, and even
other food items.
·
We
have suggested the company a new slogan “A Healthier Life” rather than the
existing one to first grab the attention of the existing and new customers.
They will have to explore the whole Qatari market first by providing quality
water.
·
They
have to remain focused on their existing objectives and take measures to
achieve them all.
·
They
must have to focus more on social media promotions as the whole world has now
become a digital village where you can attract international clients for
exports.
·
They
will have to improve and enhance their distribution channels that can be in
easy access to their local customers.
·
They
have to improve their production capacity equipped with modern technology like
other competitors are doing.
·
They
should attract local and foreign investors to increase their capital and
investment for reaching other cities of Qatar that are more populous and
visiting.

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